India Privacy Policy

I. WHO PROCESSES MY DATA?

This Privacy Notice ("Notice") describes how CANALI INDIA PRIVATE LTD ("we," "us," "our"), an Indian company with operations in India, acting as the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 ("DPDPA"), collects, uses, shares, and safeguards your personal data. We are committed to protecting your privacy and processing your personal data in accordance with applicable laws and the DPDPA.

II. DETAILS OF THE DATA FIDUCIARY

Fiduciary: CANALI India Private LTD
India Office: CANALI INDIA PRIVATE LTD, 2A-1101, 11th Floor, Two Horizon Centre, DLF-V, Golf Course Road, Sector-43, Gurugram, Haryana – 122002, India.

III. APPLICABILITY OF THIS NOTICE

This Privacy Notice applies to individuals whose personal data is processed by us in India, in accordance with applicable Indian data protection laws ("Data Principals" as defined under the DPDPA).

IV. DEFINITION OF DATA PRINCIPAL

For the purposes of this Notice, a "Data Principal" means a natural person to whom the personal data relates and who is a citizen of India, currently residing within the territorial boundaries of India.

V. CONFIRMATION REQUIRED

By continuing to use our services, you confirm that:

You are a citizen of India
You are currently residing in India
You qualify as a "Data Principal" under applicable Indian law

VI. NOT APPLICABLE TO YOU?

If you are not a citizen of India currently residing in India, this Notice does not apply to you. Please redirect yourself to:

Our international website at: www.canali.com

The terms and conditions applicable to your use of our services are governed by the privacy notice relevant to your citizenship and place of residence.

VII. WHICH TYPES OF PERSONAL DATA DOES CANALI PROCESS?

We may collect the following categories of:

Identification Information: Name, surname, date of birth (in order to send birthday greetings and to offer eventual discounts or promotions on the customer’s birthday)
Contact Information: Email address, phone number, postal address
Account Information: Account preferences, purchase history
Financial Information: Payment details, billing information, transaction history
Purchase Data: Purchase history, transaction amounts, shopping frequency, preferred items, customization preferences, shopping locations
Communication Data: Customer service communications, feedback, survey responses
Marketing Preferences: Subscription choices, communication preferences

VIII. WHAT ARE THE SOURCES OF COLLECTING PERSONAL DATA?

We collect personal data from the following sources:

Directly from you: When you create an account or interact with our application
Third parties: Canali SPA, Reliance Industries LTD, Technical IT support Porini SRL, and Hosting providers.

Is this correct for Canali INDIA?

IX. PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE DPDP ACT 2023

Purpose: Providing our products and services

Categories of Data: Identification, Contact, Account, Financial, Technical

Legal Basis (India): Legitimate Use

Purpose: Processing payments

Categories of Data: Identification, Contact, Financial

Legal Basis (India): Legitimate Use

Purpose: Customer support

Categories of Data: Identification, Contact, Communication

Legal Basis (India): Legitimate Use

Purpose: Classification purposes, Statistical analyses, Customer segmentation service, Customer Journey service (allowing Canali INDIA to offer a complete Canali experience), Customer satisfaction surveys, Market Surveys

Categories of Data: Identification, Contact, Account, Financial, Technical, Communication

Legal Basis (India): Consent or processing necessary for provision of requested services, as applicable under the DPDPA

Purpose: Marketing communications and One-to-One Activity Tracking service (allowing Canali INDIA to directly contact its customers via the APP for interactions)

Categories of Data: Contact, Marketing Preferences

Legal Basis (India): Consent

Purpose: Preference analyses’ activities

Categories of Data: Identification, Contact, Account, Financial, Technical, Communication, Analyses, Preferences

Legal Basis (India): Consent

Purpose: Compliance with legal obligations

Categories of Data: Various as required

Legal Basis (India): Legitimate Use

Purpose: Security safeguards

Categories of Data: Technical, Account, Financial

Legal Basis (India): Legitimate Use

X. FOR HOW LONG WILL CANALI STORE MY INFORMATION?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

XI. WITH WHOM AND WHERE DOES CANALI SHARE MY DATA?

We may share your personal data with:

CANALI S.p.A, acting solely as a Data Processor on behalf of Canali INDIA for CRM and clienteling services. Any cross-border transfer shall be limited to what is necessary for service delivery and shall be carried out in accordance with Indian law.Server for customer relations management system located in Italy, United Kingdom, France, United States, China, Hong Kong, Macau.
Reliance Industries LTD, affiliates and subsidiaries (for purposes consistent with the Privacy Notice)
Business partners (with customer consent or as necessary to provide services)
Service providers processing data on CANALI's behalf:
- Payment processors
- Cloud service providers
- IT providers
Legal authorities (when required by law, legal process, or to protect CANALI's rights)
Prospective buyers in the event of a business transaction (merger, acquisition, etc.)

XII. WHAT ARE MY RIGHTS?

You have the right to:

Access your personal data
Correct inaccurate personal data
Erase your personal data
Nominate another person to exercise your rights in case of death or incapacity
Withdraw consent
Lodge a complaint with the Data Protection Board of India

XIII. HOW TO EXERCISE YOUR RIGHTS?

To exercise your rights, please contact us at:

Grievance Officer: To be notified in accordance with Section 13 of the Digital Personal Data Protection Act, 2023. Complaints may be raised through the contact details published by Canali India from time to time, with a CC to DPO@canali.it.

We will respond as per the applicable law subsequent to receipt of the request.

XIV. HOW DO WE SECURE YOUR DATA?

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures may include, but are not limited to, regular assessments, training of personnel, etc.

XV. CHILDREN'S PRIVACY

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children.

XVI. UPDATES TO THIS PRIVACY NOTICE

We may update this Notice from time to time to reflect changes in our practices and/or legal requirements. We will notify you of any material changes through our website or other prescribed channels.

XVII. GOVERNING LAW AND JURISDICTION

This Privacy Notice shall be governed by and construed in accordance with the laws of India.

XVIII. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Notice or our data processing practices, please contact:

Canali Legal Dept.
CANALI INDIA PRIVATE LTD, 1st Floor, 18A, Gurunanak Road, Patkar Blocks, Bandra West, Mumbai - 400050.