RETURNS AND REFUNDS

You can return any item within 14 days from the date your order was delivered, by following the steps below:

These indications do not represent all of the rights covered by consumer protection and distance selling regulations applicable in the client's country of residence.

1) ensure that the items are in the same condition as you received them, with all original labels attached;

2) visit ourContact Us page, select Online shop as the scope, insert the order number and list all the items to be returned;

3) our Customer Care will email you the necessary documents to return the goods and the shipping instructions;

4) choose the return method:pick-up by FedEx at an address or return directly to the Canali boutique in London.

Once we have received your return, we reserve the right to accept or reject the items within 14 days from the delivery of the package to our warehouse.

^{If you would like to exchange a product, it is necessary to first return the original item using the procedure above and then purchase the desired item.}